ADW DISCLAIMER NOTICE
THE ACCIDENTAL DAMAGE WAIVER (ADW) IS A LIMITED POLICY provided by the company to the RENTER for an additional fee(s). It provides you limited protection
against your liability to ZAPnGO for physical damage to the rental equipment while under your responsibility. If a Damage Waiver is purchased and you damage the rental
unit, you will ONLY be responsible for any damages over the amount covered by the respective ADW on the rental, instead of the entire out-of-pocket cost.
ADW does not cover all instances of damage to the vehicle, including theft, tire damage, mechanical damage, vandalism, or loss; (see SECTION 8 in the Rental
Agreement below) and labour costs. The Accidental Damage Waiver is optional and may be declined.
If the ACCIDENTAL DAMAGE WAIVER is NOT purchased, you will be responsible for the full amount of damage up to the full replacement of the equipment, plus any loss
of rental income, additional recovery fees, and if applicable, loss of equipment.
Vehicle Rental Agreement, Service Terms and Conditions
DEFINITIONS
The following expressions will bear the following meanings:
1.1. Agreement: means all terms and conditions found in this form.
1.2. We, Us, OUR, Company, Business, Rental, ZAPnGO Limited these terms will be used to refer to the independent business ZAPnGO SOCIEDAD DE
RESONSABILIDAD LIMITADA, as the responsible to deliver the service to the renter.
1.3. Renter, Customer, You, and Your: means the person identified as the RENTER on the reverse for the specific leased vehicle, any person signing this
Agreement, any Authorized Driver, and any person or organization to whom charges are billed by us at its or the renter’s direction. All persons referred to as
“Renter”, “Customer”, “you” or “your” are jointly and severally bound by this Agreement.
1.4. Driver: refers to YOU and/or any ADDITIONAL DRIVER named in this AGREEMENT. The Driver must be at least 18 years old if a Costa Rican national and
at least 21 years old if a non-national. Additionally, the Driver must have a valid, unendorsed driver’s license for a minimum of two years prior to entering into
this AGREEMENT.
1.5. Day: means a period of 24 hours (or any part thereof) calculated from the time the vehicle is delivered to or picked up by YOU.
1.6. Vehicle: means the VEHICLE/S identified in this Agreement or any other replacement vehicle provided to you by the COMPANY (including the VEHICLE,
documents, keys, tires, tools, and accessories supplied with the VEHICLE). The vehicle is in fit mechanical condition to be rented and driven at the moment
of executing this rental agreement by the RENTER or their Authorized Driver(s). The vehicle shall be inspected, and its conditions checked by the PARTIES
prior to delivery of the same to the RENTER and re-inspected up to 48 hours after the return of the vehicle. YOU acknowledge that any damage to the
VEHICLE at the commencement of this AGREEMENT is the one stated on the internal records of the booking by the COMPANY. Any damage which has not
been noted in the vehicle condition report will constitute damage which has occurred subsequently to the commencement of this AGREEMENT for which
YOU shall be charged.
1.7. The Rental Period: means the period between the date and time when the vehicle is taken out by YOU, or it got delivered to the defined location in the
booking order; and the termination date and time as specified on the AGREEMENT, OUR internal management software, booking records, and forms, or, if
such period is extended, the time and date entered on our records as being the date and time when the VEHICLE is returned to the COMPANY.
1.8. The Official rates: means OUR rates, charged from time to time and/or in terms of the official rates published and amended from time to time, applicable to
the VEHICLE rented in terms of this AGREEMENT, and which are available at our offices, websites, valid official marketing resources, and company’s
defined payment gateways at the moment of the rental. The company is not responsible for prices and variations offered by third parties, commercial
partners, nor any, whether authorised or unauthorized external entities to the Company.
1.9. Liability Waivers: means the waivers referred to in SECTION 8, including but not limited to, the terms identified as ADW, CDW, SCDW, TLW, and STLW,
but which specifically exclude any replacement and the loss of personal belongings. The LIABILITY WAIVERS are not an insurance policy but provide a
basis on which YOUR liability in terms of THIS AGREEMENT might be reduced.
1.10. References to the singular will include the plural, the male gender will include the female gender, and references to persons will include natural and juristic
persons.